FAQ

I offer strategic technology consulting for leaders. My focus is on aligning your people, processes, and technology to create real business value.

What makes me different?

I bring a deep technical background combined with a human-centered approach and practical leadership. This means the solutions I provide aren’t just theoretically sound; they’re designed to be truly adopted, impactful, and drive measurable improvements across your organization.

It means ensuring these three essential business components work together towards your strategic goals.

• People: Your team understands, uses, and embraces new technology and workflows, with clear roles and strong communication.
• Processes: Your operational workflows are optimized to fully leverage technology, making work more efficient and reducing friction.
• Technology: Your chosen software, hardware, and systems directly support your business objectives and fit how your team operates, turning tech investments into strategic assets.

When these elements are aligned, it leads to maximum efficiency, reduced frustration, and better overall business outcomes.

I work with small and medium-sized businesses that want to leverage tech but don’t have deep internal expertise.

My ideal clients recognize technology as a potential competitive advantage but may need guidance on how to apply it effectively. They value clear communication, practical solutions, and measurable results over technical complexity.

My approach focuses on solving common business challenges that span industries.

I have a deeper experience in EdTech, FinTech, Nonprofit, Business Services, Logistics, eCommerce, IoT, B2C Technology Platforms and Event Management Automation.

This is central to my Business & Technology Fit service.

I’ll create a practical, vendor-neutral technology roadmap tied directly to your specific goals - covering data, workflows, people alignment, and rollout communications, providing a holistic plan that works in the real world – preparing you for growth, market shifts, or M&A with minimized risk.

I focus on the human side of tech, helping your team adopt tools, address resistance, and stay engaged.

Change is hard, especially when teams are overbooked. I craft clear communication plans that empathetically address fears and reluctance, ensuring technology truly fits how your team works, not the other way around.

Yes, these are common challenges.

For legacy software, I start with a thorough analysis to understand current value and limitations, then recommend whether to augment, integrate, upgrade, or replace – prioritizing business value and minimal disruption, ensuring your investments are strategic and forward-looking.

For cost reduction, I conduct technology audits to identify optimization opportunities, consolidating systems and eliminating redundancies without sacrificing critical functionality, delivering tangible savings.

Consider me your digital asset ‘home inspector.’

After analysis, you will have a clear scorecard with approximate budgets. This insight is invaluable for your purchasing decisions, negotiations, and seamless post-acquisition planning, helping you quantify digital asset value and future investment needs.

Absolutely.

My Process & Technology Fit service is designed to help you align your processes and tech so your tools genuinely serve your business – without endless customization or manual workarounds.

Book your free strategy session. During this no-obligation call, we’ll discuss your specific business challenge.

If it’s not a good fit, you’ll still receive a free strategy outline to keep, embodying my Value Guarantee.

The best way to determine fit is through our initial conversation.

I’m a pragmatic problem-solver - if your specific needs fall outside my expertise, I’ll let you know and, whenever possible, suggest alternative resources.

With my Value Guarantee, you have nothing to lose, and a clearer path forward.

I believe in two principles: constant meetings are evil, and overcommunication is essential.

I provide access to a shared workspace containing all project files, updates, and questions.

For busy executives, I send automated weekly summaries highlighting progress, upcoming milestones, and any decisions needed from you, ensuring you stay informed without being overwhelmed.

Not typically.

I may occasionally collaborate with highly qualified and personally vetted specialists for specific aspects of a project, but I remain fully responsible for all deliverables and serve as your single point of contact throughout the engagement, providing seamless, expert support.

No.

I do offer a monthly retainer service that reserves your time slot, but you may pause or cancel at any time with appropriate notice.

I prefer to earn your continued business through results rather than contractual obligations, demonstrating my commitment to delivering ongoing value.